Jane Bromley is founder of Strategenic, a consultancy focused on business growth. Jane researches what the world’s most successful companies do so she can inspire and guide businesses to achieve powerful growth, year after year. Read her free report, 28 steps that will increase productivity and sales growth.
No business intentionally ignores its customers. In fact, most managers think they do a reasonably good job of listening. But, if a customer feels ignored, big trouble lies ahead.
