Earlier this week, CNBC's Closing Bell invited me on for a quick segment about shopper fatigue. The hosts, Bill Griffeth and Sara Eisen, focused on consumers' overloaded inboxes and the interplay between online commerce and brick and mortar stores.Brainfluence got a nice graphic for a few seconds: I brought up the issue of choice, and…

Whether you are writing an article intended to persuade, designing a commercial website, or building your slide deck to pitch your big idea, you can give your…

Your weekend reading list is ready! Just a few must-read items from around the web... My Stuff We know that personalization can improve response rates and…

What tiny change to a text message appointment reminder cut no-shows by 57%? All it took was adding the recipient's first name. This remarkable result hasn't…

My Stuff Want a no-cost way to improve your customer's experience? You might have to abandon the time-honored philosophy of "under-promise and over-deliver."…

Your weekend reading list!My Stuff It's not often that you get to ask a legend a question... So, when I spoke with Dr. Robert Cialdini (@RobertCialdini), I…

What question would you ask Dr. Robert Cialdini? He may not have invented the concept of persuasion psychology, but his 1984 book, Influence: The Psychology of…

It's been a big week for new content in that overlap area between psychology, neuroscience, and marketing we call neuromarketing. Be sure to check out the…

I'm happy to say that there are (or will be) two new translations of Brainfluence - one in simplified Chinese, and (finally!) one in Spanish.Simplified…

Ease into the week off with some reading material, mostly about the brainy side of marketing and sales!My Stuff In digital marketing, we constantly refer…